FAQ

Contact Us

If you have any questions, you can contact us by clicking the button below or sending an email to kicksgoatshop@gmail.com.

How much is the shipping fee?

How soon can I receive my order?

How can I be sure the quality of your sneakers?

How can I track my order?

I haven’t received my order confirmation email. What should I do?

Can I cancel or modify my order?

Are there customs risks?

What if I receive a defective/damaged/wrong item?

What if my package is lost?

What is your return policy?

Do I need to pay customs duties or import taxes?